📦 Shipping Information

• Processing Time: Orders are processed within 1–3 business days after payment is received.
• Shipping Method: Standard shipping via USPS/UPS/FedEx.
• Estimated Delivery Time:5–10 business days within the U.S. (depending on your location).
• Shipping Fee: Free shipping available on all orders.
• Tracking: You will receive a tracking number via email once your order is shipped.

Notes: During peak seasons or due to carrier delays, delivery may take longer.

We want you to love your purchase! However, because our products are blind boxes (random items), we do not accept returns or exchanges due to personal preference or duplicate items.

We will only accept returns or exchanges if:

• The item arrives damaged or defective.
• You received the wrong product.

Return Process:

1. Contact us at [your email] within 7 days of receiving your order.
2. Provide your order number, photos of the product, and reason for return.
3. We will provide return instructions.
4. Once approved, you can return the product in its original packaging.

Refunds: Refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned item.

⚠️ Important:

• Shipping fees are non-refundable (unless the return is due to our error).
• Customers are responsible for return shipping costs unless the product is defective or incorrect.

Contact Us

🗨 Service Email:

service@yesmay.shop